MacTherapist Mac Support Services

Mac Support Services Details
MacTherapist makes house-calls — we come to you!

Need on-site or phone support right now?
Or want to schedule a specific time in the near future?
Or simply want to know more about MacTherapist services?
Call 323-225-2228
•
Phone answered live 7 a.m. till 11 p.m. — 365 days a year.
Open when all others are closed!

Never a surcharge for “rush” service,
nor for evening, weekend or holiday service!

Brief phone questions and MacTherapist answers are gladly available "on the house" – free! !
(please use the phone rather than email for this purpose)
•

MacTherapist on-site service – a housecall – is typically:
• Much less expensive than store-based service – often astonishingly so,
• Far faster than lugging your Mac to a store, to then sit several days on a shelf for its turn,
• Way more convenient – no driving two trips, checking in, checking out, etc.
• And if your Mac problem can be resolved in just a brief phone call, MacTherapist is happy to •provide the answers "on the house" - no charge!

Remember, too, that when your computer problems are related to external devices, or connection to the internet, or sharing data or devices with other computers at the same location, and the like, these can often only be resolved by an on-site house call, where all components and services are actually in their normal location.

If we listed here all the Mac computer things the MacTherapist knows and can do, it would be a very long list, indeed.

So here's just a very few of the most common on-site Mac help MacTherapist offers:

Recover lost/missing/trashed data*
Crashes/freezes/strange behaviors
Failure to begin or complete start-up
Hardware/software diagnoses/restoration
Operating system upgrade/reinstall
Set up an automatic data backup plan
Software/hardware recommendations
Network setup/configure/troubleshoot
Internet connection setup/problem solving
Email, contacts and calendar problems
Transfer data between similar applications
Computer and network security
Database design, hosting, problem solving

Fix malfunctioning applications
Upgrade & troubleshoot
Peripheral device problems
Hard drive corruption repairs
Hard drive installation
Memory installation
Wireless/AirPort® issues
iPhoto© and iTunes® problems
Mac OS X Server set-up & configuration
File server set-up and configuration
Compatibility issues
One-on-one and group training
Website design, hosting & troubleshooting

*Important: Lost data recovery is possible, even entire hard drives. However, it is crucial to STOP all use of your Mac immediately — do not even shut it down! — and call us right away at 323-225-2228. We will briefly advise you on the best way to safeguard your missing data. No charge for such brief data recovery phone calls. We answer 7:00 am—11:00 pm 365 days a year. We'll even take your call outside those hours, if it's a genuine emergency.

There's little that MacTherapist — working on Apple's Mac computers exclusively for over 23 years — hasn't seen or done on a Macintosh. If your specific issues aren't among those listed above, just phone 323-225-2228 now — it's highly likely MacTherapist does have the exact expertise with Apple computers that you want. We answer all calls live. There's never a charge to discuss your needs and what MacTherapist can do to help you. And, if the solution is a simple one, easily handled in that brief phone call, MacTherapist's answer is “on the house” — free.

If it appears your particularly need is likely better addressed by a different type of specialist, we'll gladly make the referral.

MacTherapist accepts no commissions or kickbacks on any referrals we make. The only requirement to be on our very short list of recommended resources is to take insanely great care of those that we refer. And, to insure the referral remains a good one, we always encourage you give us feedback about how you were treated.