Expert Support for Mac, iPhone & iPad
 
 
Ed 126 06_18 hi res.jpg

Work with Ed

Ed got his first Mac in 1984 and has been helping friends, family, and clients with all things Apple ever since. While he’s got terrific experience and can solve almost any problem, he is not your typical tech guy. As a former writer, editor, and consultant to startups, Ed is patient, clear, and helpful. He loves working with all kinds of clients—and ensuring that their Macs, iPhones, and iPads are making their lives easier, more productive, and more fun.

Learn More

 

How We Help

Onsite Support for Apple Products

Whether troubleshooting, purchasing, upgrading, or just learning—I can help.

Personalized Apple Services

We start with a conversation—in plain English—so I understand and can best meet your needs.

Let’s Talk

Ready to start the conversation? Get a free consultation now.

Onsite Apple Tech Services for Marin Residents or Small Businesses

Whether troubleshooting an existing Mac, iPhone, iPad, or Apple Watch, deciding it's time to purchase a new one, or just learning how to get more out of your devices—I can help. And if want to improve your video conferencing skills with FaceTime or Zoom, I'm a patient and thorough advisor.

beachball.gif

Troubleshooting for Mac, iPhone, iPads, and All Apple Products

  • Are you seeing the dreaded spinning “beach ball” (a.k.a. the Spinning Beach Ball Of Death)? It is one of the most common issues I see, but also usually easily fixable

  • Is your printer not working properly? 

  • Are you taking photos on your iPhone that aren’t showing up on your Mac? I know why.

  • Is your hard drive full but you don’t want to delete anything? I have some terrific workarounds.

Support for New Macs, iPhones, iPads, and Apple Watches

Sometimes it’s time for a new Mac or other Apple device. I can help you determine and purchase the right model, and features for what you need at the right price.

mac w camera.jpeg

Mac Upgrade Help

Surprisingly, older Macs can often be easily and inexpensively upgraded to provide a huge improvement in performance.

New Apple Device Set Up

Whether it’s your first Mac, iPhone, iPad, or Apple Watch, or you’re transferring data from an old one, I can help make sure your new equipment is set up perfectly, in the way that is most useful to you, and that all your devices are synchronizing properly.

Mac Computer Backup Help

One of the most important things you can do with your Mac is back up regularly—and it’s easier than you may think. Once we work together I will make sure you are properly backing up, ideally to a local drive as well as the Cloud. It’s simple, inexpensive—and essential.